It goes without saying that even the most disciplined SRE functions eventually experience pager burnout. Over time, I’ve found that the reasons can be condensed down to 4 main reasons:
- Lack of pager review
- Undersized teams
- Incompatible on-call shift length
- Inadequate on-call compensation
#
Pager Review
##
Treat a Page Like a Page
The most mindblowing thing to me was seeing teams use Slack notifications as a pager alert.